Customer support in the phase of a new product launch

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Customer support in the phase of a new product launch

News: The launch phase of a new product, a car, a gearbox etc is a very delicate moment, and if not managed with proper attention can cause troubles that can extend for very long periods.
In fact, properly handle a product, also already before the pre-series, produces positive effects in at least three areas:

1. Supports the production planning and the start of the series phase.
2. It involves the Supplier and the plant in the improvement process that often requires compared to the basic design.
3. It produces a greater awareness of the key features for the correct use of the product.

Although someone might argue that this activity has a cost regardless of the quantity and quality issues; in almost twenty years of Punto Netto activity we can say that there is a direct reduction of the sorting costs on average the Supplier would have to pay in the 1st year of delivery.

For these reasons, the choice of the Service Provider, and in particular of Resident in plant, that is in close contact with the quality department, is a key moment for the success of a supply.

For all these reasons the Punto Netto is the best choice as it brings with him twenty years of experience, Resident Engineers and air-technical school graduates and above a range of services that can handle any type of problem should arise.

  • Logo Punto Netto
  •   59th Largo Ponte Ferriera
         83100 Avellino - Italy
  •   Phone +39 0825 45 18 30
  •   Mobile +39 335 7763593
  •   Metrological Laboratory
         Via dei Gerani, 5/9
         70026 Modugno BA - Italy
  •   Tel/Fax +39 080 531 18 35
  • Punto Netto


Punto Netto di Griso Gaetano s.r.l. is a Company set up already in 1997 in the sector of services to metal and mechanical Companies. The experiences gained in twenty years led us to evolve in the activities of technical assistance and quality inspections, including non-destructive testing, at the most important Companies of automotive sector.

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